Our commitment
Xchange House is committed to providing services and information in a manner that respects the dignity and independence of persons with disabilities. Our website has been designed with accessibility in mind, and we continue to improve based on user feedback and evolving standards.
Standards
This website aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. We also observe the Accessibility for Ontarians with Disabilities Act (AODA) and its Integrated Accessibility Standards Regulation to the extent applicable to our operations.
What we have done
- Semantic HTML structure to support screen readers and assistive technologies;
- Sufficient colour contrast between text and background;
- Keyboard-accessible navigation and forms;
- Skip-to-content link for keyboard users;
- Descriptive labels for all form controls;
- Alt text for meaningful images (decorative images are marked as such);
- Responsive design that supports zoom and reflow.
Alternative formats
If you require information from our website in an alternative accessible format, please contact us using the details below and we will provide the information in an accessible format within a reasonable timeframe and at no additional cost.
Feedback
We welcome feedback on the accessibility of our website and services. If you encounter a barrier or have a suggestion, please contact:
Accessibility Contact
Xchange House
accessibility@xchangehouse.ca
(Or see our Contact page for other methods.)
Ongoing review
Accessibility is a continuous process. We review our website and services regularly and update this statement as practices improve.